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Flhc Dr Shelly Wong Almi, Acs

Claim Analyst at Manulife Indonesia

Dr. Shelly Wong, FLHC, ALMI, ACS, currently serves as a Claim Analyst at Manulife Indonesia since January 2013, focusing on team well-being, performance engagement, and customer service in claims processing. Dr. Wong collaborates with various teams to enhance operational efficiency, manage fraud detection, and ensure fair claims settlements, contributing significant savings for the company. Previous experience includes working as a General Practitioner at Armada Medika 2 Clinic and Sikumana Community Health Center, where Dr. Wong treated outpatient and inpatient cases, with a particular emphasis on emergency situations and health promotion for geriatric patients. Dr. Wong holds a Doctor of Medicine (MD) degree from Universitas Katolik Indonesia Atma Jaya and a Bachelor of Medicine from Atma Jaya Catholic University of Indonesia.

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