Underwriting & Claims

The Underwriting & Claims team at Manulife Indonesia is responsible for assessing risk and determining policy eligibility during the application process and managing policyholder claims. This involves evaluating medical and financial information to underwrite insurance policies, processing and analyzing claims, and ensuring a seamless experience for clients. The team ensures thorough risk assessment and efficient claims handling to provide reliable financial protection to Manulife's 2.5 million customers in Indonesia.