Fred J. Hegner

Fred J. Hegner, CPCU, FLMI, serves as the Asia Claims Transformation Head at Manulife since January 2024, following a tenure as General Manager, Regional Health at Tune Protect Group, where efforts focused on building a digital health ecosystem across multiple channels in Malaysia and Thailand. Hegner's extensive experience in the insurance industry includes leading international claims quality assurance at Chubb, managing significant claims portfolios, and implementing strategies for efficiency and savings. Previous roles encompass technical operations at AIA Thailand, claim operations management at UnitedHealth Group, and travel claims management at AIG. Hegner holds a Master's degree in Health Administration and a Bachelor of Science in Biology and Spanish Literature.