Katia Umutoniwase

Katia Umutoniwase has extensive experience in the travel insurance sector, currently serving as Head of Affinity Sales Enablement and previously as Head of Sales Operations & Digital Enablement at Manulife since 2008. Demonstrating strong leadership and strategic capabilities, Katia has played a pivotal role in enhancing business operations and building a technology-driven ecosystem following the COVID-19 industry downturn. Katia's expertise also encompasses managing critical priorities during the acquisition of another travel insurance entity, integrating numerous partners and contracts, and overseeing product management with a focus on communication and automation improvements. Prior to working at Manulife, Katia was the owner of Simply from 2011 to 2014.