Dipa Budhathoki

Dipa Budhathoki is currently employed as a Payments Analyst at Map Room since July 2023. Prior to this role, Dipa worked at Huntswood from May 2020 to May 2023 as a Fraud Investigator. With experience in KYC, CDD, SARs, file reviewing, customer contact, transaction monitoring, AML, sanctions, and cryptocurrency. Dipa also held a position as a File Reviewer/Redress Analyst at Lloyds Banking Group from September 2015 to April 2020, focusing on cards and loans. Additionally, Dipa worked as a Complaint Handler at both Lloyds Banking Group and HSBC, with a background in investments, protection policies, and remediation. Educationally, Dipa holds a Post Graduate Diploma from The University of Northampton and a Master of Science (MSc) from the University of Bedfordshire.