Umair Matloob

Umair Matloob has extensive work experience in various roles and organizations. Umair started their career at IndiaLends in 2016 as an Operation Executive, where they evaluated creditworthiness, interviewed applicants, and set up debt payment plans. In 2017, Umair joined Airtel as a Customer Relationship Officer, responsible for greeting customers, providing accurate information, and assisting with product selection. Umair was later promoted to Team Leader, assuming the position of Branch Manager and Site Controller in rotation with the management team. At Airtel, Umair demonstrated a strong service and sales approach, ensuring timely updates and adherence to plans. Currently, Umair is working at MapmyIndia as part of the Operations & Support team. Their responsibilities include handling escalated issues, resolving operational problems within defined schedules and service level agreements, and maintaining logs of operational issues and indirect sales.

Umair Matloob completed their education in the field of business administration, with a focus on marketing. Umair first pursued a Bachelor of Business Administration (BBA) degree in Sales and Marketing Operations/Marketing and Distribution Teacher Education from Disha Institute of Science & Technology in Dhampur from 2010 to 2013. Subsequently, they pursued a Master of Business Administration (MBA) degree in Marketing from the Moradabad Institute of Technology in Moradabad from 2013 to 2015.