Ciara S.

Ciara S. is a seasoned Customer Success Manager with a focus on mid-market and enterprise clients within the Sonar SMS vertical at Marchex since October 2019. Responsibilities include strategizing initiatives to meet client goals and drive revenue through project development and implementation. Ciara's background includes roles as a Sales Development Representative at both Marchex and Callcap, where expertise in marketing effectiveness and customer engagement was honed. Prior experience at Sonar Technologies further reinforces skills in customer engagement tools. Ciara earned a Bachelor's degree in Technical Management with a concentration in Sales and Marketing from DeVry University between 2018 and 2021.