Roy Latham

Roy Latham has a diverse work experience spanning several industries. Roy began their career in the US Navy as a Chief Petty Officer, where they managed and supervised personnel in troubleshooting and maintaining computer-controlled combat systems. After leaving the Navy, Latham worked as a Field Service Manager for Circuit City, overseeing the successful operation of the Atlanta Service and managing a team of home service technicians across multiple states.

Latham then joined Ultimate Electronics as the Director of Field Service, where they had national responsibility for the company's field service operations. Following the company's bankruptcy restructuring, they moved on to LG Electronics as the Western Regional Service Manager, responsible for managing authorized service centers and handling labor rates and technical issues.

Latham then joined Lowe's as a Repair Services Divisional Manager, supporting the implementation of a managed repair services program on a national scale and overseeing performance management of service providers and stores. Roy also served as the Manager of Service Capacity and Support and later as the Service Support Manager, where they managed a team that provided customer support to service providers, stores, and Lowe's customers.

After Lowe's, Latham worked as an Installation Field Manager for INSTALLS Inc, directly managing third-party installation companies across multiple states and negotiating rates and ensuring customer satisfaction. Roy then joined Asurion as a Field Service Manager, responsible for providing technical support to consumers, analyzing business needs, and managing service contractors within an assigned territory.

Most recently, Latham worked at Cinch Home Services, starting as a Regional General Manager and then transitioning into the role of Senior Manager Service Provider Leadership. In this role, they directed a team responsible for the successful management of home warranty repair operations nationwide. Currently, Latham is employed as a Senior Manager National Accounts at Marcone Supply.

Overall, Roy Latham has accumulated a wealth of experience in leadership, operations management, customer support, and negotiation across various industries.

From 1984 to 1997, Roy Latham attended the US Navy. There is no specific information available regarding the degree or field of study pursued during this period.