Romain Delmotte

Romain Delmotte has extensive experience in technical support and management roles. Romain currently holds the position of Director of Technical Support at Marigold since 2023. Prior to this, they worked at Cheetah Digital from 2017 to 2023, where they held multiple roles, including Director of Technical Support and Incident Response Senior Manager. Romain also served as the Technical Support Manager at Cheetah Digital, responsible for tier 2 and 3 support in EMEA. Before joining Cheetah Digital, Romain worked at Experian from 2012 to 2017, where they held various roles, including Operations Manager and System Engineering Manager. Romain started their career at RUNISO in 2009 as a Systems and Network Security Engineer and also had experience at LiveFyre and Wineware. Romain's expertise lies in technical support, incident response, system engineering, and infrastructure management.

Romain Delmotte completed their Master of Science (MS) in Computer Science at SUPINFO from 2007 to 2012. Romain also earned a Certificate in Operating Systems Development from Dominican University of California from 2010 to 2011. Additionally, they have obtained several certifications including Incident Management System and Incident Commander from Blackrock 3 Partners, ITIL® v3 Intermediate: Capability, Operational Support and Analysis (OSA) from PEOPLECERT, ITIL® v3 Foundation from EXIN, and QualysGuard Certified Specialist from Qualys.