Vasilis Kontas

Customer Support Team Leader at MarineTraffic

Vasilis Kontas has a diverse work experience spanning over multiple companies. Vasilis started their career at Inspot in 2004 as a Network Assistant/Support/Customer Care representative. After that, they joined Pharmaxis SA in 2008 as a Network Engineer and System Administrator, where they were responsible for installing and configuring operating systems, troubleshooting computer hardware and software, and providing technical support. In 2017, Vasilis joined Teleperformance and held various roles, including Customer Support Operations, Operations Supervisor, and Senior Operations Supervisor. During their time at Teleperformance, they excelled in managing teams, improving processes, and implementing solutions in the contact center. Vasilis then worked at MarineTraffic in 2022 and Kpler in 2023 as a Customer Support Team Leader. Overall, Vasilis Kontas has gained extensive experience in customer support, operations management, network engineering, and system administration throughout their career.

Vasilis Kontas has a diverse education history. In 2005, they enrolled at the Public Institute of Technical Computer Applications where they completed a degree in Informatics Technician, specializing in Information Technology.

Additionally, Vasilis attended the Hellenic American University to obtain an Entry Level Certification in advanced network engineering, focusing on System, Networking, and LAN/WAN Management/Manager.

Before pursuing higher education, Vasilis also attended a Public Highschool, although specific details about their degree and field of study are unavailable.

Furthermore, Vasilis holds various additional certifications. In April 2014, they obtained the Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification from Cisco. In January 2020, they received a Practical Training Certificate from Philip Morris International. Most recently, in March 2023, Vasilis completed The Complete Management Skills Certification Course offered by Udemy.

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Previous companies

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Timeline

  • Customer Support Team Leader

    November, 2022 - present

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