Angela Vargas

Angela began her path with the Marker Group in 2012 after leaving her role as a communications specialist in the telecommunications industry. She brought with her 11 years of experience in professional communications, process and protocol development, training program implementation, and customer service. Joining us as a case investigator assistant, Angela quickly learned the key elements of the record collection business and was ultimately advanced to Record Collection Division Manager.

Utilizing the skills that flourished in her prior employment, Angela has been able to refine the internal training programs and process documentation. Her natural ability to quickly assess an existing process and immediately resolve inefficiencies led to both software and customer service enhancements. Early in her management role with the Marker Group, Angela took on the largest products-liability record collection effort of over 35,000 plaintiffs and seamlessly continued record collection service throughout the evolution of the project. As the RCDM, Angela’s approach, tenacity, and proficiency keep the teams motivated to uphold the commitments to the clients. Her commitment to continuous and consistent communication between departments, divisions, and clients add to the cohesiveness of the culture.

Angela enjoys spending time with her husband, children, and grandchildren. She spends most weekends crafting and cooking, attending the theater as often as she can.