Earl Cruz

Earl Cruz has a diverse work experience in customer success management, support, and administrative roles. Earl has worked as a Head of Support at marketgoo since May 2019, prior to which they were a Customer Success Manager from March 2018 to May 2019. Earl also served as a Customer Success Manager at Badger starting from January 2022. In 2021, they founded their own company, EP Giovanni Digital Ltd. From December 2016 to November 2017, Earl worked as a Customer Success Manager at microapps sl. Earl was an Executive Assistant for International Business Relations at Ashiyana Contracting and Consultancy from September 2015 to January 2017. Additionally, Earl gained experience as a Graduate Studies Intern at Amnesty International in 2015, where they focused on human rights and legislations. Earl also gained certification as a Salesforce Certified Administrator (ADM 201 & 301) while working at Stream Global Services from November 2011 to May 2013.

Earl Cruz has a diverse educational background. In 2014, they began their studies at the University of Bristol, where they obtained a Master of Science (MSc) degree in International Relations, with a specialization in International Law and Legal Studies. Earl completed their degree in 2018.

Afterward, in 2019, Earl acquired the Salesforce Advance Administrator certification from Salesforce.com. The following year, in 2020, they pursued further education at the Harvard Extension School, where they obtained a Professional Certificate in Data Science, which they completed in 2023.

In addition to their formal education, Earl also obtained various certifications. In 2018, they became a Certified Customer Success Professional from APACSMA. Earl continued to enhance their professional skills by obtaining the Business Fundamentals for Customer Success Managers certification from LinkedIn in December 2020.

Lastly, there is a mention of Earl obtaining the Salesforce Administrator certification from Salesforce.com, but no specific details regarding the month and year are provided.