Anna-Lisa McCarthy

Anna-Lisa McCarthy is a seasoned professional with extensive experience in account management and customer relations. Currently serving as a Senior Account Relationship Manager at Marks and Spencer since July 2023, Anna-Lisa previously held the position of Key Account Manager at Jessops Europe Limited, contributing from December 2022 to July 2023. Prior roles include Customer Support Team Lead at HSBC and Account Relationship Manager at edwards, showcasing a solid background in customer service and complaint resolution. Anna-Lisa began her career at HSBC as an Investments Complaints specialist and briefly worked as a Senior Customer Complaint Clerk at Sovereign Housing Association. Educationally, Anna-Lisa holds a Bachelor of Applied Science in Psychology from the University of Sussex, completed in September 2013.