Liz Chesters is a seasoned professional in service assurance and transition management, currently serving as Senior Service Assurance Manager at Marks and Spencer since December 2025. Prior to this role, Liz held the position of Service Transition Manager at Aldermore Bank from August 2020 to December 2025. Liz's career began at Co-op, where multiple roles were undertaken from October 2011 to August 2020, including Service Transition Analyst, Service Planning Analyst, and IT Service Desk Analyst. Academic qualifications include a Master of Arts in film screenwriting from The University of Salford (2009-2011) and a Bachelor of Arts in English and American Literature from The Manchester Metropolitan University (2006-2009).
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