Lalita Kakanadan has a diverse work experience spanning over two decades. Lalita most recently worked as a Sales Consultant at Milestone since September 2022. Prior to that, they served as an Accounts Payable professional at Marley Spoon starting in February 2021. Lalita also gained experience in Business Development and Customer Experience at MyTeam starting in March 2020. From July 2018 to December 2019, they worked as a Customer Experience and Business Development Manager at ITL World™. Before that, Lalita worked as a Business Analyst at Mercator Solutions from July 2014 to February 2018, where they were responsible for formalizing RFIs and RFPs, monitoring product upgrades, and analyzing system enhancements. Lalita also held various roles at Emirates, including Finance & Revenue Accounting- Team Head from April 2007 to 2014, and Passenger Sales Service Agent from January 2006 to March 2007. Prior to Emirates, Lalita worked as the Head of Emirates Airline Counter at Akbar Travels of India Pvt Ltd from 2004 to 2006. Lalita gained experience in customer service at WNS Global Services from 2003 to 2004, and as an International Travel Consultant at Riya Travel and Tours India Pvt Ltd from 2000 to 2003. Lalita's career began as a Trainee Passenger Sales Agent at Air India Limited in January 2000.
Lalita Kakanadan completed a Language Course in Portuguese Language at Universidade Nova de Lisboa from 2019 to 2021. Prior to that, Lalita attended Central School and studied Economics and Business, although the dates of attendance and degree obtained are unknown. Lalita also enrolled at Mar Ivanios College, Thiruvananthapuram, specializing in Econometrics and Quantitative Economics, but the specific dates and degree information are not provided.
Additionally, Lalita holds several certifications obtained through LinkedIn. These certifications include "Finance for Non-Financial Managers", "How to Speak So People Want to Listen", "Business Development Foundations: Researching Market and Customer Needs", "IoT Foundations: Fundamentals", "Learning HubSpot CRM", "Product Management: Customer Development", "Salesforce Essential Training", "Agile Foundations", "Agile Marketing Foundations", "Cert Prep: Scrum Master", "Characteristics of a Great Scrum Master", "How to Make Strategic Thinking a Habit", "Learning Jira Software", "Scrum: Advanced", "Spark for Machine Learning & AI", "What Is Scrum?", "Communicating with Charisma", "Creating a Positive Customer Experience", and "Critical Thinking for Better Judgment and Decision-Making". The obtained months and years for these certifications range from September 2020 to May 2022. Lalita's institutional affiliation for most of these certifications is LinkedIn, except for "Creating a Positive Customer Experience", which was obtained from the Project Management Institute.
February, 2021 - present