Luis Ribeiro's work experience begins in 2005 as a customer assistant sales at Moviflor. Luis then worked as a classroom teacher at Camara Municipal Braga from 2009 to 2012. In 2015, Luis worked as an Information Technology System Support at Fujitsu until 2016. Luis then joined ASOS.com as a customer support representative from June 2016 to November 2017. Luis later worked at Nestlé Nespresso SA from September 2017 to June 2018, providing customer service. In 2020, they became a moderator at globalmoderators. Currently, Luis is a customer service expert at Marley Spoon, starting in August 2021.
Luis Ribeiro's education history begins in 2009 when they attended Universidade do Minho. Luis studied linguas e literaturas europeias at this institution until 2012. In 2021, Luis enrolled at Universidade Aberta, where they are currently pursuing a degree in Ciências Sociais.
In addition to their academic qualifications, Luis has obtained several certifications from LinkedIn. In January 2023, they completed the following certifications: "20 Habits of Executive Leadership," "Accessing Your Brain’s Hidden Potential," "Be the Manager People Won't Leave," "Coaching Employees through Difficult Situations," "Content Marketing for Social Media," "Creating Positive Conversations with Challenging Customers," "Creating a Culture That Inspires Your Employees," "Creating a Positive and Healthy Work Environment," "Critical Thinking," "Critical Thinking and Problem Solving," "Customer Service: Managing Customer Expectations," "Decision-Making Strategies," "Diversity Recruiting," "Employee Engagement," "Fair and Effective Interviewing for Diversity and Inclusion," "How to Design and Deliver Training Programs," "Human Resources: Pay Strategy," "Improving Your Leadership Communications," "Inclusive Branding: The Secret to Attracting the Right Talent for Your Organization," and "Interviewing a Job Candidate for Recruiters."
August, 2021 - present