Katlyn Palermo

Katlyn Palermo is a seasoned hospitality professional with a strong background in training and guest services. Currently serving as a Training Manager at Marriott International since February 2018, Katlyn has previously held positions such as Senior Coordinator for Learning and Development at the Ritz-Carlton and JW Marriott Grande Lakes, and Assistant Room Operations Manager at the Walt Disney World Swan and Dolphin Resort. Katlyn also has experience as a Guest Experience Expert and Front Office Trainer at various Marriott properties, as well as roles in tutoring and assisting students at Renaissance Charter School and Valencia College. Katlyn holds a Bachelor of Science in Hospitality Management from the University of Central Florida and an Associate of Arts from Valencia College.