Naveen Dwivedi

Naveen Dwivedi began their work experience as a Customer Service Specialist at Teleperformance India in August 2016. Their responsibilities included handling customer calls, managing agent performance, and auditing calls for quality control. Naveen then moved on to Continuum Global Solutions in July 2018, where they worked as a Senior Associate in Transaction Services. In this role, Naveen analyzed caller intent, handled disputed intents, and implemented improvement plans for individual and team performance. In November 2019, they joined MARS Solutions Group as a Senior Human Resources Administrator. Here, they were responsible for planning and achieving organizational objectives, executing business goals with top-level executives, and designing workplace policies in compliance with Union, State, and Local laws.

From 2013 to 2016, Naveen Dwivedi attended Govt. Holkar Science College A.B. Road, Indore. No specific degree or field of study information is available for this period.