Yann Baudic

Director Technical Support at Martello Technologies

Yann Baudic has extensive work experience in the field of IT, particularly in the domains of client service, product ownership, technical services management, and consulting.

Yann has worked at Martello Technologies since 2020 as a Support Director. Prior to that, they worked at GSX Groupware Solutions from 2017 to 2020, where they held multiple roles including Director of Client Service, Product Owner, and Technical Services Manager. In these positions, they were responsible for customer support, product development, and implementing support processes.

Yann also worked at Notus Consulting from 2005 to 2012 as the President and CTO. Here, they led a team that assisted companies with their web-based Lotus Notes Domino projects.

In addition, Yann worked at Navisite from 2005 to 2011 as a Manager, overseeing the IBM Lotus Applications Managed Cloud & Hosting Services. Yann managed a global team and ensured the quality of service for hosting Enterprise Applications.

Before that, they worked at Ixion LLC from 2002 to 2005 as a Senior Lotus Notes Domino Consultant. Their responsibilities included project management, application development, and systems administration.

Yann also gained experience as a Lotus Domino Migration specialist at UT MD Anderson Cancer Center in 2003-2004 and as a Lotus Notes Domino Consultant at xnet inc. from 1999 to 2002.

Their early career includes working as an Extranet Solutions Project Leader for Schlumberger from 1997 to 1999, where they led a team developing Domino-based extranet sites and intranet portals.

Overall, Yann Baudic's work experience showcases their expertise in IT service management, client support, product ownership, and consultancy in the field of Lotus Notes Domino and related technologies.

Yann Baudic has an Engineer's degree in Computer Software Engineering from Polytech Paris-Saclay. Additionally, they have a DUT (Diplôme Universitaire de Technologie) in Computer Science from IUT2 Grenoble. Furthermore, they hold two additional certifications: Microsoft Certified Solutions Expert (MCSE and MCP+I) obtained from Microsoft in August 1999, and Principal Certified IBM Lotus Notes Domino Developer obtained from IBM in August 1999.

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Timeline

  • Director Technical Support

    May, 2020 - present