LaToya Ali

LaToya Ali has held a variety of positions throughout their career. In 2021, they began working at MasonHub as the Manager of Customer Support and Implementation Support Engineering. In this role, they managed two client facing teams, recruited and onboarded new team members, and built processes with clear guidelines. Prior to this, LaToya worked at Dropbox as a Senior API Support Engineer from 2019-2021. Here, they maintained the Node.js SDK library, managed customer feedback, and co-managed release teach back knowledge. From 2018-2019, they worked at HelloSign as an API Support Engineer, where they assisted with over 50 support tickets each week and maintained development for 3 test applications. From 2016-2018, LaToya worked at TAPFIN-ManpowerGroup Solutions as a Program Coordinator. From 2014-2016, they worked at AVALON DEVELOPMENT COMPANY, LLC (HAWAII) as an Administrative Project Assistant. From 2013-2014, they worked at Aloha Kia as a Business Development Consultant. In 2011, they held two positions, one at Wells Fargo as an Online Customer Service Team Lead and one at First South Mortgage as a Mortgage Consultant. Finally, from 2010-2011, they worked at Howl at the Moon as a Promotions Manager and from 2008-2010, they worked at Sprint as an Executive Escalations Desk Representative II.

LaToya Ali completed their Bachelor of Arts in Comparative Religion from California State University, Chico in 2020. Prior to this, they obtained an Associate of Science in Fashion Merchandising from Johnson & Wales University in 2008. In 2017 and 2018, they attended Learners Guild to study Computer Software Engineering.