Richard Delvecchio

Richard DelVecchio has extensive experience in managing appeals and grievances, customer service operations, and resolving member issues at various healthcare companies such as AllWays Health Partners, Neighborhood Health Plan, and Harvard Pilgrim Health Care. With a background in English Literature, Richard has effectively coached and motivated teams to achieve high levels of customer satisfaction and compliance with internal and external regulations. Richard has a proven track record of implementing operational enhancements and providing strategic problem-solving techniques to deliver positive outcomes for both the company and the members.