MassMutual
Bryan Mahoney possesses extensive experience in the financial services sector, currently serving as Call Center Director at MassMutual since November 2014. In this role, Bryan has contributed to improvements in call center telephony and IVR systems while overseeing the insourcing of Guaranteed Acceptance Life Insurance policies. Previous roles at MassMutual include Business Consultant, Business Operations Consultant, Policyholder Services Consultant, and Senior Customer Service Advocate. Prior to MassMutual, Bryan worked at Stavros F.I. as a Senior Customer Service Advocate and Customer Service Representative, and at Amcomm Wireless as a Wireless Sales Consultant. Bryan holds a Bachelor of Business Administration (BBA) degree in Management from Fitchburg State University, completed in 2014.
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MassMutual
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MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. Founded in 1851, the company has been continually guided by one consistent purpose: we help people secure their future and protect the ones they love. With a focus on delivering long-term value, MassMutual offers a wide range of protection, accumulation, wealth management and retirement products and services.