Claudio Alberto Guevara Del Rio

Claudio Alberto Guevara Del Rio has worked for three companies, beginning in 2010. From 2010 to 2016, they worked at Oj2 Inversiones SAC as an Ejecutivo de Cuentas, where they managed email marketing campaigns and analyzed them to provide deliverables to the marketing team. Claudio Alberto also served as a Help Desk. From 2016 to 2018, they worked at Masterbase as a Customer Success Leader, where they analyzed customer information, coordinated strategic meetings, and implemented internal loyalty campaigns. Finally, they worked at MasterBase\u00ae from 2018 to present as a Specialized Support Customer Service, where they support both internal and external customers and resolves requests through different channels. Claudio Alberto also manages analysis of requests to propose process standardization and promote improvement innovations.

Claudio Alberto Guevara Del Rio has a diverse educational background. In 2017, they completed a course in Fundamentos de ITIL para la gestión de servicios at CIBERTEC in the field of Tecnología de la información. From 2014 to 2015, they studied Gestión de Seguridad de la información at the National University of Engineering in the field of Seguridad informática y de sistemas. Finally, they obtained their degree in Ingeniero de Sistemas e Informatica from Universidad Alas Peruanas between 2005 and 2009.