Joelle Boudreault Budd

Lead GRC at Matchbook AI

Joelle Boudreault Budd has a diverse work experience spanning several industries. Starting in 1989, they worked as a Head Animal Health Technologist at Pierrefonds Animal Hospital, where they supported a team of veterinarians and performed various medical tasks. In 1996, they joined IDEXX as a Canadian Sales Representative and Technical Support Consultant, where they sold diagnostic instrumentation and provided troubleshooting assistance. From 1999 to 2002, they served as an Office Manager and Customer Service Representative at Four Seasons Publishing, Inc., where they supervised employees and implemented new office processes. Joelle then worked at Proxima Therapeutics from 2002 to 2005, where they held the role of Quality and Document Control Coordinator and was responsible for maintaining compliance with FDA regulations and conducting internal audits. From 2006 to 2019, they worked at SolidQ as an Administrative Services Manager, Operations Specialist, and Inside Sales Specialist, supporting multiple departments and gaining proficiency in various software programs. Most recently, Joelle joined Matchbook AI in 2020 as a SaaS Operations Administrator.

Joelle Boudreault Budd has a diverse education history. In 1979, they attended Ecole Polyvalente Armand St-Onge and obtained a DES (Diploma of Studies) in General Studies, which they completed in 1984. From 1985 to 1988, Joelle pursued their Associate's degree in Animal Health Technology from Vanier College. In 1994, they enrolled in the West Coast College of Massage Therapy and earned an Associate's degree in Massage Therapy in 1996.

In recent years, Joelle has focused on developing their skills in Salesforce administration. In 2019, they attended Trailhead by Salesforce and obtained the Salesforce Administrator Certification. Joelle also holds various certifications, including Salesforce Certified Administrator (SCA) from Salesforce (obtained in May 2020) and several Salesforce Trailhead Superbadges certifications such as Business Administration Specialist, Lightning Experience Reports & Dashboards Specialist, and Security Specialist. The specific dates of when they obtained these certifications are unknown.

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Org chart

Timeline

  • Lead GRC

    February 1, 2023 - present

  • SaaS Operations Administrator

    July, 2020