Abhishek Shukla

Abhishek Shukla has a diverse and extensive work experience. Abhishek started their career at Ashok Leyland in 2008 as a Graduate Engineer Trainee, where they gained a comprehensive understanding of various divisions within the organization. Abhishek was also involved in a project focused on understanding the key buying factors for customers in the Multi-Axle Vehicle segment in Eastern India.

At Ashok Leyland, Abhishek Shukla progressed to roles such as Deputy Manager and Manager, where they served as a Key Account Manager and provided after-sales support for different regions. Abhishek successfully led projects aimed at reducing warranty costs, improving mileage, and addressing tire wear complaints.

In 2016, Abhishek Shukla joined VE Commercial Vehicles Ltd. as an Area Service Manager, responsible for six dealerships and managing a team of Channel Service Managers. Abhishek achieved consistent growth in aftermarket revenue and significant growth in their Eicher Secure program.

In 2021, Abhishek Shukla joined Matter Energy and later moved to Matter as a Vice President of Marketing. Abhishek then transitioned to the role of Vice President of Customer Success before becoming the Senior Vice President of Strategy & Customer Success. Details about their specific accomplishments in these roles are not provided.

Overall, Abhishek Shukla has demonstrated expertise in customer success, marketing, service management, and strategy development throughout their career.

Abhishek Shukla has a Master of Business Administration (MBA) degree in General Management from the Indian Institute of Management Ahmedabad, which they completed from 2020 to 2021. Prior to that, they earned a Bachelor of Technology (BTech) in Mechanical Engineering from the Indian Institute of Technology (Banaras Hindu University) in Varanasi from 2004 to 2008. Abhishek completed their secondary education at Dr. Virendra Swarup Education Centre in Awadhpuri, Kanpur, where they obtained a 12th ISC degree in Physics, Chemistry, and Mathematics from 2002 to 2003, and a 10th ICSE degree in Sciences and Social Sciences from 2000 to 2001. Additionally, they have acquired certifications in "Introduction to Financial Accounting" from Coursera and "Introduction to Data and Data Science" from 365 Data Science, both in 2020.