Houa Lee

Senior Implementation Engineer at Mattersight Corporation

Houa Lee has a diverse range of work experience spanning over a decade. They started their career at the University of Wisconsin Milwaukee, where they worked as a Help Desk Consultant, Desktop Support Technician, and Tech Repair Analyst from 2007 to 2010. Following this, they joined Apex Systems as a Desktop Support Consultant, providing technical support for Kohl's Corporation employees for six months.

In 2010, Houa Lee moved to BioMedix as a Customer Service Representative, where they supported medical devices, guided healthcare professionals through software functionality, and installed client-server based electronic medical records programs. After two years, they transitioned to ProVation Medical as a Technical Implementation/Support Analyst. In this role, they served as a Subject Matter Expert for the technical implementation, installation process, and support of the ProVation Order Sets application. Additionally, they provided consultation on software development and quality assurance.

From 2016 to the present, Houa Lee has been working at Mattersight Corporation as an Implementation Engineer and later promoted to Senior Implementation Engineer. Prior to this, they were a Technical Implementation Specialist at the same company. These roles involve overseeing the implementation of various technical projects.

Houa Lee attended the Lubar College of Business from 2005 to 2009, where they earned a Bachelor of Arts degree in Management Information Systems.

Links

Previous companies

Apex Systems logo
Biomedix logo

Timeline

  • Senior Implementation Engineer

    May 1, 2022 - present

  • Implementation Engineer

    August, 2018

  • Technical Implementation Specialist

    March, 2016