Shakti Sotomayor has a diverse background in content writing, strategy, and customer engagement. With experience in various industries such as bridal, finance, and social media marketing, Shakti has proven success in increasing organic traffic, launching successful newsletters, and managing social media channels. Currently serving as Manager of Customer Engagement at Mattress Firm, Shakti's expertise in CRM and content strategy continue to drive results for the company.
April, 2021 - present