Yann Nursoo

Yann Nursoo is a seasoned professional in IT service delivery, currently serving as a Senior Service Delivery Manager at Mauritius Telecom since February 2022. With a strong background in customer service management at Orange Business Services Mauritius Ltd and extensive experience in service coordination at LINKBYNET, Yann has developed expertise in overseeing IT service delivery operations, managing stakeholder relationships, and implementing service-level agreements. Previous roles as a videographer and communication coordinator have provided a diverse skill set, including project management and creative production. Yann holds a BA Hons in Communication from the University of Technology Mauritius, further reinforcing a commitment to effective communication and service excellence.