Mba/Mha Erica Clarke

Erica Clarke has over 10 years of professional experience and holds both an MBA and an MHA. Currently, they serve as the Client Success Director at Maven Clinic, where they support and manages client relationships, business growth, and advocacy development among enterprise clients. Prior to Maven Clinic, Erica worked at athenahealth for six years, holding the roles of Senior Manager, Customer Success and Client Account Executive for National Health System Clients. In these positions, they built executive leadership relationships, ensured high client satisfaction and retention, and collaborated with cross-functional teams to enhance financial and clinical performance. Erica also has experience as a Managing Consultant at Navigant, where they contributed to revenue cycle performance improvement projects and government health solutions. Additionally, they worked as the Practice Administrator at Washington Eye Specialists and as a Paralegal at Access Law Group, specializing in medical malpractice. Erica began their career as an Intern/Researcher at Carilion Clinic. Throughout their career, they have demonstrated expertise in client success, stakeholder relationships, financial performance, and project management.

Erica Clarke holds a Bachelor's degree in Biology, General from Radford University. Erica then pursued their Master's degree in Health/Health Care Administration/Management from Pfeiffer University. Additionally, they also obtained a Master of Business Administration (MBA) from Pfeiffer University. The specific years of completion for each degree are not provided.