Kailash Kumar Panthry is an accomplished technology professional with extensive experience in technical support, service delivery, and automation within the telecommunications sector. Currently serving as Director of Technical Support at Mavenir since July 2022, Kailash previously held multiple leadership roles at Ericsson India Global Services, including Manage Service Delivery Manager and Manager of the Network Operation Center. Kailash's expertise encompasses managing operational performance against service level agreements, driving automation initiatives, and leading teams to achieve quality and efficiency targets. Earlier roles include Delivery Manager at LMN Ericsson Nigeria and Operations Assurance Head at Ericsson AB Sierra Leone, contributing to significant operational improvements and successful project roll-outs throughout a career that began in 2000. Education includes a Master’s degree in Business Administration and a Bachelor of Engineering in Electronics.
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