Freya Sykes

Freya Sykes is an experienced professional in guest and client services, currently serving as the Director of Guest Experience and Head of Guest Programme at Maybourne since January 2023. Prior to this role, Freya spent nearly a decade at Fortnum &, where responsibilities included Head of Client Services, Client Services Manager, Senior Client Services Associate, and Client Services & Corporate Sales Associate, focusing on building strong relationships and delivering world-class customer service for corporate and private clients. Freya also held the position of Corporate Account Manager at House of Fraser and began as a Sales Associate. Academic credentials include a Bachelor of Arts in Sociology and Social Policy from the University of Brighton, completed in 2012, and earlier education at Hall School Wimbledon.