Susan Schafer

Susan Schafer is a Senior Quality Assurance Analyst at McDermott Will & Emery, where responsibilities include regression testing, exploratory testing, and coordinating testing for software updates. With a background as an IT Trainer, Susan has developed instructional documentation and quick reference guides for various applications. Prior experience includes roles as a Software Training Specialist at Thompson Coburn LLP, a Technical and Training Coordinator at American Medical Software, and a Medical Software Trainer. Susan holds a Bachelor’s degree in Computer Management Information Systems and has pursued a Master’s degree in Instructional Design and Learning Technologies from Southern Illinois University Edwardsville.