Andrew Lutzuk

Business Solution Manager - IT Service Management & Servicenow at McGill University

Andrew Lutzuk is an accomplished Business Solution Manager specializing in IT Service Management at McGill University, with over a decade of progressive experience in IT project management and business analysis. Since June 2011, Andrew has led a team to implement critical ITSM initiatives, including AI chat-bot development and IT Hardware Asset Management, while managing significant projects such as the Cisco Unified Communications system for 10,000 users. Educationally, Andrew holds an MBA in Organization Studies from the Schulich School of Business, where degrees were earned with honours, and a Bachelor of Commerce in Psychology from McGill University. Prior roles include IT Project Manager and Business Analyst at McGill, along with a brief tenure as a Teaching Assistant.

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