Jon Boroughs

Jon Boroughs is an experienced professional with a robust background in customer support and technical assistance. Currently serving as a Customer Support Specialist at McGraw Hill Higher Education since March 2021, Jon provides essential support for digital education products used by schools and educators. Previously, Jon held roles at Protech Systems from March 2010 to February 2021, first as a Sales Associate assisting customers with account inquiries and security equipment selections, and later as a Technical Support Specialist resolving technical issues. Earlier in Jon's career, Jon worked as a Graphic Designer/Web Master at Power House Brewing Co from January 2008 to July 2010, where responsibilities included website development and maintenance. Jon holds a BA in Visual Communications and an Associate degree in Business Management, both from American InterContinental University.