Traci MacKenzie

Traci MacKenzie is an IT Technical Support Specialist at McLane Middleton, Professional Association, since March 2018. Previously, Traci held roles as a Customer Service/Desktop Support Representative at Elliot Health System from January 2015 to March 2018, where responsibilities included providing support to the IT group and assisting business partners and customers with technical solutions. Prior experience includes serving as a Help Desk Coordinator, Software Support, and Training Specialist at Devine, Millimet & Branch from July 2007 to September 2015, focusing on identifying and resolving software issues and training staff on various software systems. Traci holds a Bachelor's degree from the State University of New York at Plattsburgh.