Cortney Barlow, MBA

Customer Success Manager at MCO

Cortney Barlow has a diverse work experience spanning multiple industries. Most recently, in 2022, they started working as a Customer Success Manager at MCO (MyComplianceOffice). Prior to this, from July to October 2022, they were actively seeking opportunities related to Customer Success roles. Cortney has strong empathy for others and a customer-first mindset.

Before that, Cortney worked at Basic Software Systems from June 2020 to June 2022. As a Customer Liaison Specialist, they followed the software roadmap from sale to implementation, coordinated with internal departments and clients, and gathered user feedback.

From November 2019 to June 2020, Cortney held the role of Help Desk Analyst I/Training Specialist at Basic Software Systems, where they provided system support and technical assistance to agricultural/construction dealers.

Cortney's earlier experience includes working as an Environmental Protection Assistant at Red River Army Depot from November 2017 to October 2019, where they managed the environmental program and monitored logistics contracts. Cortney also worked as a Supply Technician at Defense Logistics Agency from August to November 2017.

From December 2015 to August 2017, Cortney served as a Materials Expeditor at Red River Army Depot, ensuring timely procurement and delivery of materials.

Before transitioning to the civilian workforce, Cortney worked as an Office Manager at Langdon Polaris, RV, and Trailer from July 2007 to July 2009.

Cortney has also served in the United States Army Reserve from June 2002 to November 2007, holding roles as an Administrative Specialist and Track Vehicle Mechanic.

Cortney Barlow, MBA has a strong educational background in business management and related fields. Cortney obtained a Bachelor of Science (BS) degree in Business, Management, Marketing, and Related Support Services from the University of Phoenix, where they studied from 2005 to 2008. Building upon this foundation, they went on to complete their Master of Business Administration (MBA) degree in Business Management from the same institution, studying from 2009 to 2011.

In addition to their formal education, Cortney has obtained several certifications to further enhance their skills and qualifications. Cortney completed the Contracting Officer's Representative (FAC-COR) certification from the U.S. Army TACOM in April 2018. In February 2018, they gained expertise in Hazardous Waste Operations and Emergency Response through a certification program at Texarkana College. Cortney also holds an Online CPR/AED and First Aid Combo Course certification from Red River Army Depot, which they obtained in June 2017. Lastly, they attained the DoD Governmentwide Commercial Purchase Card Holder certification from the United States Department of Defense in April 2016.

Overall, Cortney Barlow, MBA's education history and additional certifications demonstrate their dedication to improving their knowledge and skills in the fields of business management and related areas.

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