Calum Williams

Calum Williams is an experienced professional with a diverse background in customer service, operations, and management. Currently serving as a Customer Insights Trainee at MDS Ltd, Calum has previously held roles such as Graduate Management Trainee and Operations Support and Communications Ambassador. Prior experience includes team leadership positions at Co-op, where responsibilities encompassed safety checks, staff management, and customer relations. Additionally, Calum has worked as an Auditor for Serve Legal Ltd and Retail & Asset Solutions Ltd, conducting compliance checks and stock assessments. Educationally, Calum holds a BA (Hons) in Film and Media from Queen Margaret University and participated in an exchange program in Communication at the University of Massachusetts Amherst.