Lilia MacIeira

Lilia Macieira has a strong background in customer relationship management and has held various leadership roles in companies like Me Poupe!, AUTOPASS S/A, Cielo, LATAM Airlines, Vivo, and TVA. With experience in overseeing service channels such as call centers, social media, and back-office operations, she has successfully implemented projects to improve customer experience and operational efficiency. Lilia's educational background includes specializations in leadership, business administration, marketing, and agile project management, making her a valuable asset in the field of customer relations and business management.