Frantisek Zdvoran has extensive experience in support engineering, currently serving as Senior Manager and EMEA Lead for Support Engineering at Medallia since July 2021. Prior to this role, Frantisek held multiple positions at SAP Concur from January 2011 to June 2021, including Manager of Support Engineering and various managerial roles in Expense EMEA Client Support. Frantisek also worked at CSC as a Measurement Specialist and Customer Support Representative between February 2009 and September 2010, and began a career in customer support at CityComp as a Prodejce from 2004 to 2005. Frantisek's educational background includes studies at the University of West Bohemia in Pilsen, with attendance from 2003 to 2008, and at VOŠ a SPŠE Plzeň from 1999 to 2003.
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