Kristi Krasula

Program Manager, Employee Experience at Medallia

Kristi Krasula is an experienced program and customer success manager with a background in employee experience. Currently serving as a Program Manager at Medallia since August 2021, Kristi previously held roles at CultureIQ, where responsibilities included leading internal resourcing for a team of 40 program managers and driving new business. At Gartner from 2010 to April 2018, Kristi managed and mentored a team while evaluating and improving internal processes. Earlier experience at Valtera Corporation involved overseeing project managers, managing project lifecycles, and ensuring financial adherence. Kristi began a career in project management, executing large-scale employee opinion and feedback surveys for Fortune 500 companies. Kristi holds a Bachelor of Science degree in Marketing and Management from Drake University.

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Medallia

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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.


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