Manan Pancholi

Manan Pancholi is a seasoned professional with extensive experience in technical support and client services, currently serving as a Senior Advocate in the Technical Support department at Medallia since August 2025. Prior to this role, Manan held key positions at Etech Global Services, including Lead Analyst and Senior Business Analyst, where significant contributions included leading the implementation of Medallia Concierge for over 200 clients and conducting user-focused sessions to enhance product adoption. At S&P Global Market Intelligence, Manan excelled as a Client Services Associate, supporting clients across multiple regions and ensuring data accuracy. Earlier roles included positions at APT Business Services, eClinicalWorks, and HDFC Securities, providing a well-rounded background in client management, financial analysis, and business solutions. Manan holds a Bachelor of Business Administration in Finance from Ahmedabad University.