Medallia
Phoebe T. is a seasoned professional with extensive experience in solutions architecture and client management. Currently serving as a Senior Manager of Solutions Architecture at Medallia since March 2020, Phoebe has been recognized with the Q4 2020 Customer Impact Award and excels in managing enterprise implementations and servicing while focusing on digital customer experience best practices. Prior experience includes roles at Gartner from April 2018 to March 2020, where Phoebe advanced from Associate Client Partner to Client Engagement Specialist, providing strategic advice to Audit & Risk Management clients. Phoebe's early career at Triblio as a Marketing Associate involved revamping corporate branding and enhancing SEO. Phoebe holds a Bachelor’s Degree in Media Arts and Design from James Madison University.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.