Veronica Rodriguez Borregales

Veronica Rodriguez Borregales currently serves as the Senior Director of Professional Services for Strategic Accounts at Medallia, where leadership of a global team of 45 has resulted in earning the trust of the largest account and generating several million dollars in professional services. Prior experience includes a notable tenure at GM Financial, where Veronica designed and implemented the Customer Experience organization across 19 countries, achieving a significant 25-point NPS increase, and led the global transformation of the consumer risk process for credit lending. Veronica's educational credentials include an Executive MBA from IESA, a Corporate Law Specialist degree from Universidad Metropolitana, and a Lawyer degree from UCAB - Universidad Católica Andrés Bello.