Sales and Client Success

The Sales and Client Success team at Medallia is responsible for driving revenue growth by engaging with enterprise clients to understand their needs and showcase the value of the Medallia Experience Cloud. They focus on building strong relationships, ensuring client satisfaction, and facilitating successful implementations, while also identifying opportunities for upselling and renewals. This team collaborates closely with clients to integrate customer feedback into their operations, ultimately enhancing the customer experience and fostering long-term loyalty.