Regalado Perez Maria de Lourdes possesses extensive experience in patient care and hospitality management, currently serving as a Patient Care Adviser at Medbelle since October 2021 and previously working as a Patient Manager at Qunomedical GmbH. A background in guest relations is highlighted by roles including Guest Relations and Club Lounge Manager at The Ritz-Carlton Hotel Company, where Regalado achieved key performance indicators, and Guest Experience Manager at InterContinental Fujairah Resort, noted for high guest satisfaction metrics. Additional significant positions include Assistant Front Office Manager at Four Seasons Hotels and Resorts and Chief Concierge at Marsa Malaz Kempinski, contributing to enhanced guest experiences and operational excellence. Regalado holds a Bachelor of Arts in Hospitality Marketing from Glion Institute of Higher Education and a degree in International Business Administration with a focus on Gastronomy, Tourism, and Hospitality from Universidad del Valle de México.