Umut Onur

Umut Onur is an experienced IT professional currently serving as the IT Service Delivery Department Manager at MediaMarkt Turkey since April 2022. Responsibilities include planning, designing, implementing, and providing ongoing support for IT systems, as well as managing IT vendors and suppliers. Prior to this role, Umut worked as an IT Service Operations Executive at Koton from April 2017 to March 2022, overseeing the IT Operations Team and all technology operations. Additionally, experience includes working as an IT Operations Senior Specialist at Eczacıbaşı Topluluğu, where Umut specialized in IT service management, process development, and various ITIL-based consulting tasks. Earlier roles include IT Application Support Specialist at EES and IT Application Support Assistant Specialist at MEGA YAZILIM. Educational background includes a Bachelor's Degree from Anadolu University and an Associate's Degree in Computer Programming from Marmara University.