Lou Jacob

Lou Jacob has a diverse work experience spanning several industries and roles. Lou started their career in 1989 as a Systems Analyst at Alliant Computer Systems, where they focused on pre-sales activities and worked on large-scale computing clusters and MPP applications. Lou then moved on to roles such as Product Manager / Sales Support Manager at Cray Research Superservers, Senior Systems Engineer at Legent, Pre-sales Systems Engineer at SGI, and Pre-Sales Systems Engineer at Sun Microsystems.

In 2000, Lou became the Founder of DVRupgrade, where they established the first aftermarket services and products for TiVo DVR enhancements. Lou successfully grew the business into a substantial E-commerce venture with brick and mortar partners and distributors, generating nearly 1MM in revenue per year.

Lou's most recent role was SVP, Customer Success at Mediafly, starting in 2011. In this position, they built and led global teams focused on customer success, tech support, implementation, and training. Lou implemented processes and engagement models to ensure seamless transitions between sales and customer success teams, resulting in significant revenue growth.

Throughout their career, Lou has demonstrated expertise in various technologies and industries, with a strong focus on high-end servers, storage products, and scientific computing applications. Lou has worked with major clients such as Target, Allstate, HFC, and UBS.

Overall, Lou Jacob has a track record of success in building teams, establishing processes, and driving revenue growth in the technology sector. Lou'sentrepreneurial background and experience in both sales and technical roles make him a well-rounded professional.

Lou Jacob obtained a Bachelor of Science degree in Computer and Systems Engineering from Rensselaer Polytechnic Institute. Lou attended the institute from 1985 to 1989.