Elias Cedeno

Elias Cedeno has a diverse work experience in the field of technical support engineering. Elias is currently working as a Senior Technical Support Engineer at MediaKind since October 2022. Prior to that, they worked at Trenton Systems as a Technical Support Engineer from March 2021 to December 2021, where they were responsible for troubleshooting OS/hardware level Linux and Windows servers and configuring legacy/UEFI PXE Boot Servers.

Before joining Trenton Systems, Elias worked at Synamedia as a Senior Support Engineer from September 2018 to April 2019. In this role, they troubleshooted hardware and software related issues in video and data transportation systems for enterprise cable companies. Elias also implemented automation solutions such as a Red Hat Repo server and containerized video resource manager.

Elias's earliest work experience was at Cisco, where they worked as a Senior Support Engineer from July 2003 to September 2018. Elias had extensive experience troubleshooting hardware and software for the Digital Network Control System. Elias also worked as a lead engineer for Megacable, providing support for their OTT platform and implementing automation solutions such as an RHEL Repo server.

Overall, Elias Cedeno has a strong background in technical support engineering, particularly in troubleshooting hardware and software for video and data transportation systems. Elias has experience implementing automation solutions and working with various cable companies.

Elias Cedeno attended DeVry University from 1997 to 2001, where they obtained a Bachelor of Science degree in Telecommunications Management.