Joel Fernandez

Joel Fernandez is an accomplished professional with extensive experience in operations, customer relationship management, and process excellence across various sectors. Currently serving as Senior Director at MediBuddy since April 2024, Joel has previously held key leadership positions such as Business Head at TeamLease Foundation and TeamLease Services Limited. With a strong background in operations management demonstrated through roles at Cognizant and GENPACT LLC, Joel has also contributed to customer satisfaction and compliance in earlier positions at Wipro BPO, Zenta, and Jet Airways. Joel's educational credentials include a degree from Mithibai College and a management diploma from the Symbiosis Institute of Management Studies.