Cristine Bergeson has extensive experience in customer service and issue resolution across various industries. Currently an Issue Resolution Analyst and previously a Health Plan Specialist at Medica since October 2019, Cristine's background includes roles such as Patient Care Advocate at Express Scripts and Customer Account Executive at Comcast Cable. Additional experience includes serving as an Independent Consultant and Pet Sitter at Whiskers to Tails Pet Sitting, providing in-home pet care services. Earlier positions include SSR at UnitedHealth Group and Marketing/Customer Service Representative at Interstate Auto Group, where Cristine designed training tools and handled customer inquiries. Cristine holds a Master’s degree in Human Resource Management from Concordia University-St. Paul, an Associate’s degree in Veterinary Technician from Minnesota School of Business, and a Bachelor’s degree in Environmental Education from the University of Wisconsin-Stevens Point.
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